Support
Help with NoteLogd for iOS and Android
Have a question, found a bug, or need help with your account? Check the answers below, or reach out to us directly and we'll get back to you as soon as we can.
Delete your accountHow to delete your NoteLogd account and data on iOS or Android, including a request form if you can't access the app.How do I sign in to NoteLogd?
On iOS, NoteLogd uses Sign in with Apple; on Android, it uses Google Sign-In — either way there's no separate password to remember. If you're having trouble signing in, make sure you're signed into iCloud (iOS) or your Google account (Android) on your device and try again, or contact us below.
How do I delete my account?
Go to your Profile → Delete Account from within the app and type the confirmation phrase when prompted. This permanently deletes your account and its associated content. If you don't have access to the app, you can submit a deletion request instead on our Delete Account page.
How do I block or report a user?
Open the user's profile, or the review, comment, or list you want to report, and tap the menu (•••) in the top corner to Block or Report. Blocking prevents that account from following you or interacting with your content. Reports are reviewed by us and may result in content removal or account suspension.
How do I delete a review, comment, or list?
Open the review, comment, or list you posted, tap the menu (•••), and choose Delete. Deleted content is removed immediately.
What are Notes, and can I buy or cash them out?
Notes are a free in-app currency you earn by completing daily tasks, and can spend on cosmetic profile items like Vinyls and Artists. Notes have no cash value, can never be bought with real money, and can't be sold, cashed out, or transferred between accounts.
Does NoteLogd have ads or in-app purchases?
NoteLogd will never show ads. On iOS, NoteLogd+ (a subscription or lifetime unlock) and one-off items like badges are available through the App Store — see our Terms for pricing and renewal details. These purchases aren't available on Android yet. To cancel or request a refund, use your Apple ID account settings; refunds are handled by Apple, not NoteLogd.
Does NoteLogd use my location for events?
No. Event details like venue, date, and artist are entered as text by the person who posts the event. NoteLogd never accesses or collects your device's location.
I found a bug, or the app crashed. What should I do?
Please email us a description of what happened, your device model, and your iOS or Android version so we can look into it — screenshots help too.
Contact Us
For anything not covered above, email us at noteboxd.support@gmail.com and we'll help you out.